Mike Mullane

Vietnam backseater, Space Shuttle mission specialist, author and speaker on how good teams drift into disaster.

Minimal ink drawing of a rear-seat crew member tapping the pilot and pointing toward a lifted heat-shield tile on a hybrid jet and Shuttle craft

Mike Mullane flew 134 combat missions over Vietnam in the back seat of a reconnaissance Phantom, rode the Space Shuttle three times, and has spent the thirty-six years since explaining to firefighters, surgeons and plant managers how excellent teams drift toward disaster. What caught our attention is the seat he did nearly all of it from: the one behind the pilot, where you can see everything and are tempted to say nothing. He turned that vantage into a life's subject.

The seat behind the pilot

An eye exam at the end of West Point closed the front seat to him in 1967. What opened instead was the back one. The weapon systems officer in an RF-4C runs the radar, the navigation and the cameras; over Vietnam the aircraft carried no weapons, only film, flying low and fast so that other pilots would know where to strike. It is a job whose entire product is information for someone else, and whose discipline is noticing.

He kept qualifying for the next version of it: a master's in aeronautical engineering, then the flight test engineer course at Edwards (the backseater's test pilot school), then weapons testing at Eglin. None of it pointed at an astronaut selection, because astronauts were pilots. Then NASA announced a new job for the Shuttle, mission specialist, which did not require wings, and the same category that admitted scientists and the first six American women admitted a weapon systems officer with glasses. There is a plain lesson in that decade. He had spent ten years becoming qualified for a door that did not exist, and when someone finally cut it into the wall he was standing beside it. Prepare for the adjacent version of the dream; the exact one may arrive under a different name.

Candour as a safety practice

The phrase Mike built his second career on, normalization of deviance, came from the sociologist Diane Vaughan's study of the Challenger launch decision: a shortcut that works once becomes a habit, the habit becomes the standard, and nobody remembers it was ever a shortcut. Four of his classmates died on Challenger, including Judy Resnik, who had flown his first mission. He has made the mechanics of that drift legible to audiences who will never see a booster but who run on the same fuel: production targets, schedules, the comfort of having got away with it last time.

A medieval castle gate, where two guards stand beside a drawbridge held up by a household chair.
One guard speaks while the other records the arrangement on a clipboard. Caption: We tried doing it properly once, but it disrupted the workflow.

Here is the connection we think gets missed. His memoir, Riding Rockets, was received as the book that took the heroic veneer off the astronaut corps (one reviewer compared it to Kitchen Confidential). The bawdiness and the safety message look like two different men. They are the same instinct. An institution that can only describe itself in polished language cannot hear a bad O-ring, and a crew member who performs a calm he does not feel has already started lying in small ways. He never pretended that launch felt routine, and the refusal to pose is of a piece with everything he teaches.

The sharpest evidence is a story he told NASA's oral historians on 24 January 2003. On his second flight, the ground asked him to bend the robot arm under Atlantis to look at the heat shield, because something had broken off a booster at launch. The crew saw hundreds of gouged tiles; the ground, working from poor video, saw scrapes, and stayed calm. More than 700 tiles were replaced after landing. Eight days after he recorded that interview, Columbia was lost to damage of the same family. What he had been describing was a pattern, and patterns recur.

Saying it out loud
  1. Engraved cockpit fuel gauge with the needle resting in the low sector, just past a heavy return-home tick mark
    The doubt he kept to himselfFlight test, Eglin Air Force BaseOn his first flight in a new aircraft, the pilot pressed on past the fuel point for turning home. He noticed and said nothing: thirty minutes in type against the commander's hundreds of hours. The landing was botched, the fuel was gone, and both men ejected at low altitude. It became the opening story of everything he teaches: whoever you are in the crew, you count.[4]
  2. Engraved panel toggle switch with its red-striped safety guard lifted open and the toggle thrown to the armed position
    The position he would not parrotHouston, after ChallengerAssigned to review the Shuttle's self-destruct system, he argued it had to stay, to protect the families on the roof and the towns under the flight path, and he declined to present his chain of command's opposing view at the meetings. He knew it might cost him a flight. The charges stayed on the boosters.[3]
  3. Engraved open paperback with an astronaut pin, a shooting star through a ring, resting on the right-hand page
    The veneer, removedRiding RocketsA memoir in which astronauts are frightened, funny, petty and brave, and in which NASA's management before Challenger is described plainly. Reviewers called it the opposite of the publicity-machine version. It is the same instinct as the safety talks: say what is actually happening, out loud.[6]

Instant feedback

Twelve years at NASA produced two weeks in orbit. The rest was training, support work and long-lead programmes; in 1988 he worked on a robot arm for the space station that did not fly until 2001. The shape of what he chose afterwards suggests a temperament that wants to pull a lever and watch the result, and it is tempting to read his life after 1990 as a search for exactly that.

He retired at forty-four, moved the family back to Albuquerque, and within thirteen years had published in four genres: a novel, a children's book that won a national science trade book award, a question-and-answer book about the oddities of spaceflight, and the memoir. Then the keynote became the main instrument: a room, an hour, a reaction you can read from the stage. The mountains fit the same shape. Since turning sixty he has stood on Kilimanjaro and Rainier and forty of Colorado's 14,000-foot peaks, and he still walks something like 500 miles a year in the ranges of the West. A summit is the most honest feedback there is.

Engraved still life of a worn backpack against a boulder at a trailhead, with a topographic map marked with forty summit ticks, a trekking pole, a paperback and an astronaut pin
A second act made of things with a summit: a room, a page, a peak.

The view from the roof

He married Donna a week after graduating from West Point. She stood on the roof of the Launch Control Center for his launches, a vantage he has always given more weight than his own. What strikes us is that the Mullanes have told the astronaut story from every seat. His daughter Laura wrote about the day Challenger was lost as a ninth-grader in the astronaut neighbourhood, a piece he republishes each anniversary. His son Patrick, now president and CEO of the Center for Creative Leadership, wrote a memoir about being an astronaut's kid in 1980s Houston. Candour turns out to be a household practice.

Even the small rules on his website carry the shape of his thinking. Autograph requests with a name dedication are free; blank ones carry a fee, because a dedicated item is worthless to a dealer and precious to the kid who asked. A reason for every line, designed for the person who actually shows up. That is a safety engineer's way of being kind, and at eighty-one, in the city whose desert he once launched pipe rockets from, he is still practising it.

Things he has made

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